The city council of Marion, Illinois elected to make Telelanguage their official certified interpreter service provider. Without knowing how many residents or number of travelers passing through the city would be limited English speakers, the council made the move to team up with Telelanguage.
A past incident involving a bus crash along Interstate 57 was used as a primary example: Most of the passengers didn’t speak English, which impeded emergency rescue efforts at the time. To preemptively give those that speak different languages the opportunity for communication and understanding, Marion City officials agreed that a designated interpreter service would prevent any future language barriers.
“This program was started to help address some of our diverse population of people that either live in the area or travel through it and have a hard time speaking English. With this program we will be able to offer the same city services to everyone with more accuracy and efficiency.” Terance Henry, Marion City’s Information Technology Director
Not only will emergency services have access to Telelanguage’s interpreters, the entire city will be able to utilize a certified telephonic interpreter in any department or city service such as in libraries or schools. All certified interpreters from Telelanguage are available telephonically, connecting to residents of Marion City within just seconds. Although the city can’t foresee how often the service will be needed, as remarked by Henry, “…at least we know it’s there when we need it.”
Telelanguage has over 20 years of service to the language industry backing them up, making them the ideal choice for Marion City. All 2,000 interpreters from Telelanguage are available to speak in 200 languages 24 hours a day, 7 days a week, every day of the year. If you’re looking for a certified telephonic interpreter, contact us at 888-983-5352. Now for even faster connections, we’ve created a free to download app for iPhone, now located in the App store.